About Us

WhatCX makes software for small and medium-sized enterprises that enables them to manage their sales, marketing, and customer service on WhatsApp Business. We are a passionate team that delivers exceptional customer experience. In keeping with our mission of helping businesses of all sizes come on board a digital-first future, we present our vision of the brand WhatCX.

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At the heart of our identity is a rebirth. The rising sun symbolizes a new way forward for our team. The new brand embodies all that we have learnt from our past and our approach towards new beginnings in 2022. With a mission to successfully transition towards a future with much more impact to society, the Yellow Rising Sun represents our drive and joyful attitude towards all that we will learn in this journey.

Himanshu Sukhwani

Meet our Founder

Our founder, Himanshu realized the potential of conversational commerce in the SaaS industry. After leading successful ventures like Cobold Digital and building two agencies from scratch, he diverted his energies towards creating software where customer experience can be truly defined. His aim is to ensure that your customer is delighted when they reach you on WhatsApp. He founded WhatCX (The best customer experience on WhatsApp) in January 2022 as an official WhatsApp marketing platform and has since grown it into a platform that has helped multiple companies accelerate their growth & ace their conversational marketing strategy.