WhatCX is the tool kit loved by Marketing Teams, Sales Teams, Customer Service, Product Teams

Create frictionless user journeys in your sales funnel to visualize the experiences of customers with your product and services.

Get more leads and boost your sales by creating custom bots for custom needs- sales, marketing, and feedback bots.

Boost customer engagement by integrating essential call-to-actions, quick reply actions, and media files in your messages.

Delight your customers on the most loved platform by enabling automation in your chat flows with auto bots.

Create customized forms with relevant fields to collect important information & feedback in real-time from customers.

Automate the filling of forms to make them easier and faster to fill and to reduce time by eliminating tedious manual work.

Add engaging calls to action buttons, quick reply actions, and relevant links to your forms for boosting engagement and conversions.

Never bother your customers with the urgency of filling out forms by creating shareable links on WhatsApp to make filling forms later.

Attach action buttons, call-to-action links, and quick reply buttons to engage your audience and make them reach their preferred agent or last contacted ones on chat.

Enable autoresponders, route chats to specific teams or agents, and share automated forms to engage customers as soon as they message your business on WhatsApp.

Ensure your business never lose a single penny and your marketing campaigns are revenue-generating with trackable campaign performance tools on WhatCX.

Once a broadcast is sent, check the enquiry generated, read, delivered, and sent rates to boost your revenue & target campaigns effectively.

Assign multiple agents to solve customer queries faster & improve customer experience.

Channel your conversations in written format under private notes attached to every contact detail so that they can be accessed at any time in future.

Make conversations smooth and hassle-free for your customers by making them connect to their preferred agents or teams.

Categorize conversations based on teams, assign specific tags, and stay informed about what’s happening in your team all the time.

Trigger bots, and forms to automate frequent conversations & assign agents on demand.

WhatCX makes it easy to customize widget color, content & more to match your brand.

Collect information from contacts & turn enquiries into meaningful conversations with automated responses & intelligent agent handover.

You can analyze total renders, and how many times QR has been triggered, scanned, and clicked, and view countrywide/worldwide usage of code.

Easily add tags & custom fields to enrich contact data & personalize experiences.

Use tags, custom fields and labels to filter and segment your contacts for campaigns.

Improve agent efficiency with automated chat labels & keep track with filters.

Control the access of personally identifiable information in your organization with our security features.

WhatCX works with leading CRM systems to help nurture leads better on WhatsApp.

Use our developer friendly API to integrate WhatsApp chat flows intimately within your user journey using WhatCX.

Nurture your relationships with customers by enabling automation in your workflows for existing and new leads.

WhatCX integrates with sales CRM to enable 100% visibility into the user journey on WhatsApp.